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Can Accountable Leadership Help Prepare You For Success?

Listen in as Keith Hicks and Dick Teters join host Alvin C. Miles to discuss how accountable leadership helps impact success.

Keith Hicks / Senior Vice President of Human Resources, MedAssets

At MedAssets, Keith oversees human capital strategy and implementation including workforce planning, talent management, organization design and development , executive and employee compensation and talent acquisition. He brings 25 years of industry experience and human resources leadership to his role.

Previously, Keith served as the executive vice president of Human Resources for Radiant Systems, Inc. where he was responsible for all aspects of human resources across Radiant’s global operation. Prior to that, Mr. Hicks was a partner with Accenture and during his 21-year tenure held several executive human resource positions with increasing responsibility from regional to global in scope.

Keith graduated from the University of Tennessee with a degree in computer science.

Keith can be reached at khicks@medassets.comLinkedIn


Richard (Dick) Teters / The Center for Accountable Leaders

Dick retired from the US Army in 1998, after a 30 year active duty career. His Army career was about evenly divided into mini‐careers as an Armored Cavalry officer, Finance and Accounting officer, and a Recruiting officer. His last assignment was as the Chief of Staff, US Army Recruiting Command.
Upon retiring from the Army he became a professor of business at Kennesaw State University. Although his teaching interests are broad, he tends to concentrate on entrepreneurship, managing small enterprises, and business and economic history. Dick’s research interests are in entrepreneurial leadership and economic history. He is currently developing two courses in economic history. His primary research is vested in The Center for Accountable Leaders (TCAL), where he is recording and archiving the video‐memoirs of proven military and business leaders. TCAL has set a Napoleon Hill goal to record the life experiences of 500 leaders.
Dick was raised in the oil fields of Saudi Arabia since the age of four, and he’s traveled and worked all over the world. He maintains personal and business contacts around the world. He has played major roles in three high tech start up companies and conducted due diligence analysis for over 400 high technologies.

Dick can be reached at rteters@kennesaw.eduLinkedIn


Which Books Have Most Impacted Your Leadership?

Keith Hicks:

Product DetailsProduct Details


Dick Teters:

The General ManagersThe New Rules


Leadership and the Differences Between Potential and Performance

Vince Eugenio and Virginia Means join as Alvin C. Miles’ in-studio guests to compare and contrast both potential and performance.

Dr. Vince Eugenio / Senior Director of Talent and Organizational Development, The Weather Channel

Dr. Vince Eugenio is a seasoned HR professional with over 24 years of experience at organizations such as AT&T, Bank of America, Randstad, Cardinal Health, Iron Mountain, and now at the Weather Channel Companies where he leads Talent Development.  He has held Director, VP, SVP and Chief Learning Officer titles.  His responsibilities have included operations, sales, and management training, talent management strategy development, learning technology, performance management, succession planning, and leadership development.

In his first six weeks at The Weather Channel Companies, Vince is currently partnering with the EVP of HR on HR strategy, sales onboarding, talent reviews, competency development, culture, performance management and executive development.

He received his BS in Secondary Education from the State University of New York at Oswego, his MS and his PhD in Instructional Technology from Georgia State University.

Vince can be reached at or 770.226.2315. LinkedIn


Virginia Means / VCG Consultants

Virginia brings over two decades of senior Human Capital leadership and consulting experience on behalf of global and domestic organizations. She aligns people solutions with business strategy by evaluating, designing, and implementing optimal Human Resource partnerships and service delivery models.

Her expertise and experience includes:
• Human Resource Strategy • Executive Coaching • Organizational Development and Effectiveness • Leadership Development • Talent Management • Workforce Optimization Models • Multidimensional Performance Management Tools • Talent Acquisition, Retention, Optimal Performance and Engagement • Acquisition and Divestiture Strategy and Integration

She is a board advisor for the Society of Human Resource Management – Atlanta (SHRM), has received the national Pinnacle Award for innovation and was nominated for the Wall Street Journal’s “Women to Watch.” In addition, Virginia has served on several non-profit boards of directors and is a member of the Board of Directors Network. She has helped companies achieve placement on Fortune’s 100 Best Companies to Work For, Top 100 Training Organizations, and Working Woman’s Top 100, as well as receive the Catalyst Award for the advancement and development of women.
Virginia attended the Wharton HR Business School. She earned her undergraduate degree from the University of Georgia and is an accredited administrator of the Emotional and Social Competency Inventory for Emotional Intelligence, a 360° feedback tool. She is a certified mediator and Senior Professional in Human Resources.

Virginia may be reached at or 404.909.9185. LinkedIn


Which Book Has Most Impacted Your Leadership?

Virginia Means:

On Becoming a Leader


Dr. Vince Eugenio:

Decide and Deliver: Five Steps to Breakthrough Performance in Your Organization


“Cultivating High Potential Leadership” with Tom Darrow and Pam Beckerman

Tom Darrow and Pam Beckerman joined as Alvin C. Miles’ in-studio guests to discuss ‘Cultivating High Potential Leadership’! Listen in for several invaluable tips and advice to help increase your leadership acumen.


Tom Darrow/Founder and Principal of  Talent Connections, LLC and Career Spa, LLC

Tom is a nationally known recruiting consultant, career transition expert and Executive Search professional. He’s a leader in SHRM-Atlanta where he’s served as past two-year President of SHRM-Atlanta, SHRM at the national level, currently serves on the SHRM Foundation Board and is Chair of the Board of the Inward Bound Center for Nonprofit Leadership. Tom’s specialties focus in the areas of Human Resources, Professional Services, Non-profits and Christian ministries. He’s also Founder and President of the Atlanta HR Prayer Breakfast.

Tom is a past Board member of the Technology Association of Georgia (TAG), Big Brothers Big Sisters of Metro Atlanta and the Partnership Against Domestic Violence.

Tom worked 10+ combined years for Price Waterhouse and Accenture


BBA in Accounting, University of Notre Dame

For fun:

Tom and his wife Anne live in Murphy, North Carolina and Atlanta, Georgia

Tom is a minority shareholder of the Green Bay Packers

Tom has performed at The PunchLine, The Southeast’s Premiere Comedy Club.



Pam Beckerman/ Vice President, Human Resources for Metro Atlanta Chamber of Commerce

Pam Beckerman is a seasoned HR executive who partners with business leaders to advance strategic objectives by unleashing the talent and potential of employee communities.  Currently the Vice President, HR for the Metro Atlanta Chamber, Pam has lead programs encompassing the complete employee life cycle. She has designed and implemented hiring, performance management, rewards, retention, leadership development, employee reduction, and organizational development programs in the consulting, banking and education industries. Under her leadership, Kurt Salmon Associates, where she was the top talent executive for 12 years, earned accolades as one of the Top Ten Consulting Firms to Work For for six consecutive years. She coaches individuals and teams on setting and achieving goals and working collaboratively and compassionately with colleagues to solve a wide range of business and career challenges.

Pam holds a BS in Industrial and Labor Relations from Cornell University and a Masters in Organizational Communication from the University of California at Santa Barbara. A member of SHRM, she lives in Marietta and enjoys volunteering, hiking by the Chattahoochee with her family, and reading.


Which Book Has Most Impacted Your Leadership?

Tom Darrow:

Pam Beckerman:


Karen Hilton: TRX, Inc. and Derreck Kayongo: Founder of The Global Soap Project

Karen Hilton and Derreck Kayongo joined host Alvin C. Miles for this impactful interview. Download and listen to the many tips and leadership advice from these two progressive leaders in both the corporate and not-for-profit organizations.

Karen R. Hilton/ Vice President, Human Resources for TRX, Inc.

Karen is responsible for providing global strategic human resources leadership in the U.S., the U.K., Germany and India for TRX, Inc., a world leader in travel technology. TRX helps top travel agencies, corporations, government agencies and other institutions maximize savings and efficiency through travel technology applications. Karen’s leadership philosophy is that “People Matter”.  She oversees the development and implementation of global human resources policies, practices and services, working alongside a talented group of HR professionals.

Prior to joining TRX, Karen led the human resources function for AutoVIN, Inc. a technology company in the vehicle inspection and auction industries, with operations in the U.S. and Canada. Karen’s employment history includes progressive HR roles with Manheim, Cox Communications, General Electric Supply and The Boston Consulting Group.  She earned her BS in Sociology, with a concentration in Cultural Diversity from Kennesaw State University and she’s Six Sigma Green Belt certified.  Karen considers herself a business leader first, with a passion and commitment to connecting people to and through the organization.

When not leading strategic human resources initiatives, Karen enjoys spending time with her family, music and scrapbooking.

Derreck Kayongo/The Global Soap Project

is a social entrepreneur and the founder of The Global Soap Project. An executive and development expert, Derreck Kayongo has more than 15 years experience developing strategic social campaigns within organizations for cause-related advocacy, public policy, issue management, and community organizing. His work has made a profound contribution in raising awareness aimed at realizing permanent solutions to global poverty.

Kayongo’s journey from child refugee to fearless visionary is filled with moments of inspiration (along with the benefits of good, old-fashioned sweat equity) that make him one of the most popular – and authentic – speakers on the circuit today. From Africa to Atlanta with nothing but a dream and tenacity, Kayongo beat the odds, earned an education, and has served in leadership roles in some of the world’s most respected non-governmental agencies (NGOs) since 1994. Today, he shares his vivacious spirit and invaluable experience in the areas entrepreneurship, environmental sustainability, global health, social justice and professional engagement with audiences in both the corporate and not-for-profit worlds.

Derreck Kayongo’s ability to motivate others to understand the role their work and skills can play in problem solving is one of the many reasons he was chosen as a finalist for the 2011 CNN Hero of the Year Award. Add to that the mantra of being a voice for the voiceless through his noble work of giving back, including dedicating his life to improving the lives of marginalized and vulnerable people across the globe: he has worked with the American Friends Service Committee as Program Director for the Southeast Peace Education program; joined Amnesty International as the Director of the Southeast Region; and currently serves as Senior Advocacy Coordinator for the Southeast region with CARE International.

In 2009, Kayongo and his wife Sarah embarked on a new journey pursuing their life-long passion of starting an NGO of their own. The Global Soap Project focuses on repurposing partially-used soap from hotels into new soap for needy populations, particularly in Africa. To date, The Global Soap Project has been able to donate 9,000 bars of soap to Swaziland, 5,000 bars to Kenya, 10,000 to Ghana, 1000 to Uganda and another 3,000 thousand to Haiti.

Derreck Kayongo is a proud naturalized U.S. citizen. He has been recognized as a 2011 CNN HEROES finalist and a COX Enterprise nominee; honored by Congressman John Lewis with a Certificate of Congressional Recognition; is currently writing his autobiography; has been featured in more than 20 news stories in the U.S., featured on Fox News as part of the Real American story series; featured on CNN with Fredricka Whitfield.

Since 1994, Derreck Kayongo has given more than 300 speeches on key issues related to poverty reduction in Africa; mainly on water and sanitation, soap, HIV/AIDS, Child Soldiers, Health and Sanitation, Impact of Landmines in Africa, Countries in Conflict and role of basic Education for Girls in Africa, et al.

Business Administration Major, Messiah College Grantham, PA
Communication Minor
Economic Development
Conflict Resolution Certificate, Ottawa University

Which Book Has Most Impacted Your Leadership?

Karen Hilton:

Derreck Kayongo:



Ryan Jenkins: Next Generation Catalyst and Leroy Carson, Jr. : Success Looks Like Me™

In this episode of Global Leader Radio, Ryan Jenkins and Leroy Carson joined host Alvin C. Miles to discuss their views on global leadership. In the process, we are treated to tips and advice that can help advance your ability to lead!

Ryan Jenkins/Next Generation Catalyst

Ryan Jenkins is a Next Generation Catalyst that brings clarity to the largest generation on the planet, the Millennials (those punk kids born in the 80s and 90s). He equips leaders and organizations through speaking and training on how best to leverage the Millennials.  His goal is to help his online and offline audiences gain the relevant tools, trends and tactics to thrive in tomorrow’s multiGen marketplace.  Ryan is also a Founding Partner of the John Maxwell Team where he is certified to speak and train on Maxwell’s legendary material.
You can connect and partner with Ryan at or on twitter @theRyanJenks.


Leroy Carson, Jr./Success Looks Like Me™ and Boxed Businesses, Inc.

Leroy Carson, Jr. is a social entrepreneur and business developer. He currently is founder and president of Success Looks Like Me™ Mentorship Program and Boxed Businesses, Inc. In both organizations he seeks to empower others to meet their true potential.  Success Looks Like Me™ Mentorship initiative is a dynamic adolescent  development program creating exposure for at-risk youth to some of Atlanta’s most powerful and successful business leaders. The list of participants is truly an A-List of Who’s-Who in Atlanta’s top leadership. Boxed Businesses, Inc. is a business development organization dedicated to drive businesses success and creating new entrepreneurs through replicated business models like; franchising, licensing, agencies, dealerships and distributorships.

Leroy has over 22 years of sales, service and operations leadership experience within service organizations. His experiences include; InterContinental Hotels Group, PepsiCo and Hyatt Hotels. He also has an extensive background in eCommerce having enabled the first business models in the digital economy with the worlds former leader of electronic reservations (Worldspan). He helped launch Expedia, Orbitz and Priceline. His business travels has taken him to; England, Germany, Ireland, Argentina, Canada and throughout the United States.

Learning and teaching others is part of his passion. He currently holds undergraduate degrees from Johnson & Wales University, an MBA from the Michael J. Coles School of Business at Kennesaw State University and has taken some doctorial classes at both Argosy University and the nationally ranked Mandel School of Business at CASE Western Reserve University in Cleveland Ohio. He has provided community service through board participation to include: three boards at Kennesaw State University, an advisory board at Atlanta Metro College, The First Invictus Fund (Omega Psi Phi), National Black MBA and the PTA at his son’s elementary school.

His life’s ambition is to be a great father, respected son and an enabler of people to meet their truest potential.


Which Book Has Most Impacted Your Leadership?

Ryan Jenkins:

Leroy Carson, Jr.: