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EQ + Trust = Win/Win for Global Leaders!

In this interview, Anna Stevens and Keith Holmes joined as Alvin C. Miles’ in-studio guests to explain how developing emotional intelligence (EQ) and building trust will help you become a better global leader AND positively increase your bottom line!

Anna Stevens / Entrepreneur & Founder, EQ for Success

“EQ for Success” is an Atlanta-based company that provides consulting, training and coaching in Emotional Intelligence. Anna helps her private and corporate clients create permanent change and achieve lasting success. She provides support and guidance for those who want to live a more fulfilling, meaningful life, be collaborative, productive and achieve excellence in personal and professional arena.

Anna speaks and writes on a vast variety of topics related to Emotional Intelligence and Leadership. She has been interviewed on multiple radio-shows, appeared on TV, and writes for magazines on a regular basis. Anna is a happy wife of Dr. Philip Day and a step-mommy to Philip and Alan Day. In her spare time she likes to volunteer to inspire and empower women.

Anna currently is finishing her first book called “Get Rid Of Your If Only And Start Creating Success You Desire!”

Hear Anna:

Blog Talk Radio

High Achiever Radio 1

High Achiever Radio 2

Watch Anna:


Read Anna:

Linkage Leadership

MARC (Men Advocating Real Change)

Power of Change in Canada

Follow Anna:





Contact Anna: (770) 633-0115,


Keith Holmes / Vice President and General Manager, Mobility and Consumer Markets, AT&T

Keith currently has P&L responsibility for the Georgia Market.  He is charged with delivering sales results (wireless and wire line sales) through the Retail, Local Dealer, National Retail and Door-to-Door channels.  Prior to assuming this role, he was Vice President of Sales, Business Communications Services for AT&T Southeast, overall, a $4.0B business with 2,104 employees. Keith’s segment of BCS consisted of 1,205 sales associates and managers and accounted for 46% or $1.84 Billion of BCS’ revenue.

Prior to being promoted to Vice President, Keith was General Manager of AT&T’s Small Business Inbound Sales for the Southeast.  Before his General Manager role, Keith was Sr. AVP of BellSouth’s Distribution organization.  Keith was Assistant Vice President of Kentucky and Tennessee, living in Nashville, TN, before being promoted to Sr. AVP.

Prior to BellSouth Small Business, Keith was the Division Manager – South Alabama Division for the Berry Company. The Berry Company (now AT&T Advertising Solutions), an industry leader in directory advertising sales, was a subsidiary of BellSouth Corporation, a $44B telecommunications headquartered in Atlanta, Georgia. As the leader for the South Alabama Division, he was challenged with improving profit performance in a division with over $50M in sales.

Prior to the Berry Company, Keith was the Director of Publishing for BellSouth Advertising and Publishing Company (now AT&T Advertising Solutions) in Atlanta, Ga. There he led a team of 191 union and non-union employees in the production of 500 directories, plus specialty directories and marketing and sales collateral. Earlier in his career, Keith held several key positions in Collections, Customer Service, General Management, Project Management and Marketing.

Keith was born in Birmingham, Alabama. He received his Bachelor’s Degree in Management from Georgia Tech while simultaneously performing as a starting cornerback on a National Championship football team. Keith received his MBA from University of Alabama at Birmingham.

Keith also dedicates a significant amount of time to non-profit community service, having served as mentor and Board member for the Boys and Girls Club and Camp Fire Boys and Girls. He served as a volunteer for Junior Achievement and as a volunteer high school football coach. Keith authored and published the motivational book Soul Food To Go and accepts speaking engagements to deliver motivational speeches. Keith, his wife Bridget, and their two children Kaci and Keith reside in Atlanta, Georgia

Contact Keith: (678) 893-2600,


Which Business Book Has Most Impacted Your Leadership?

Anna Stevens:

The 7 Habits of Highly Effective People


Keith Holmes:

Jesus, CEO: Using Ancient Wisdom for Visionary Leadership



Is Global Leadership a Nine-to-Five Job?

In this interview, Scott Ellyson and Govind Hariharan joined host Alvin C. Miles to explain what you need to know to maximize your global leadership acumen!

Scott Ellyson / Founding Partner and CEO, East West Manufacturing

Scott was born and raised in Wisconsin.

After attending high school at the Culver Military Academy in Indiana, Scott went on to graduate from the University of Florida with a B.S. in Industrial & Systems Engineering.  After graduation, he spent time in quality control in the biomed space and supply chain management consulting with Price Waterhouse Coopers before co-founding ITS – a China based electronics manufacturer producing automotive components and electronic assemblies for North American suppliers.  ITS supplied circuit boards for Cadillacs and cruise controls for Camrys and Corollas.

After ITS, Scott became VP of Offshore Manufacturing and Logistics for Diversitech, building their offshore division to supply the HVAC industry.  In 2001 Scott and his partner offered to take the division as a separate business and East West Manufacturing, a global contract manufacturer, was born.

Contact Scott: (404) 252-9441 Ext:102,

Dr. Govind Hariharan / Executive Director, India China and America Institute

Dr. Hariharan spearheads the India Initiative for Coles College that has resulted in significant partnerships in business education and corporate training. He has previously held positions at SUNY-Buffalo (including Co-Director at Center for Public Policy and Regulation) and West Virginia University.

Dr. Govind Hariharan has consulted for numerous organizations, public and private, such as the World Bank, Council for Quality Growth and M&T Bank. He was a co founder of a technology start up in the retail food sector between 1999 and 2001. He is very active in the business and civic communities in Georgia. He has been a member of various state and local task forces on health care especially in the areas of health information and transparency. He has been a key speaker at various summits including Global Business Leaders Forum and Tie-Con East. He was a member of the Technical Advisory Committee for Atlanta Regional Commission (ARC) on Forecasting Atlanta 2040. Dr. Hariharan is a member of many advisory boards including the WellStar Institute for Better Health, the American Diabetes Association- Atlanta, Georgia Indo-American Chamber of Commerce and is a mentor for TiE-Atlanta. He is actively involved in many academic and business organizations in India as well. He has been interviewed or quoted in many media outlets including the Atlanta Journal Constitution, Atlanta Business Chronicle, Buffalo News, National Public Radio, Money Talks, Channel 5 and the Weather Channel.

Dr. Govind Hariharan’s research is extensively cited. His papers are key citations in a health care, personal finance, regulation, economic development, information technology, and law. He was coeditor of a conference volume on The Problem of Development which featured articles by most of the recent Nobel Laureates in Economics. One of his papers was chosen as among “key papers by leading scholars” and reprinted in “Classics in Risk Management” edited by Professors Gayer and Viscusi of Harvard University. Similarly his paper on Estate Taxation, and on smoking initiation are very heavily cited in the academic and policy literature. His recent research on the stockholding behavior of US individuals won the prestigious Ross award in 2006 and another is among the top 10 most cited papers ever in the Financial Services Review. His current research studies the effect of different health shocks on portfolio allocation by the elderly (AMHCR award recipient), medical technology and technology intermediaries. He has taught a wide range of courses at universities across the globe including stints in India, China and Singapore and has received numerous awards for his teaching.

Contact Govind: (770) 423-6580,


Which Book Has Most Impacted Your Leadership?

Scott Ellyson:

How To Win Friends and Influence People


Govind Hariharan:

The Fortune at the Bottom of the Pyramid: Eradicating Poverty Through Profits, Revised and Updated 5th Anniversary Edition


Does a Masters Degree Enhance your Leadership Potential / Performance?

Enjoy the “voices of experience” as Don Lang and Charmaine Ward join host Alvin C. Miles to discuss how a Masters degree will help to enhance your leadership potential & performance!

Don Lang / Principal of Talent Effects

Don formed his consultancy, Talent Effects, in 2002.  He specializes in executive assessment, talent acquisition strategy and process design, leadership development, coaching and customized learning programs.

Don’s began his career with stints in Human Resources at ADP and Prudential.  He then held several line operations management roles in healthcare services.  He later served as Director of Healthcare Services for a systems solutions firm where he worked with channel partners and medical staffs on electronic data transfer solutions.  Before forming Talent Effects, Inc. in 2003, Don held the position of Managing Director for the Atlanta office of Spherion Corporation’s Human Capital Consulting Group.  Don has worked with such organizations as Ascension Health, Citibank, Delta Air Lines, GE, Greenway Medical Technologies, Tenet Healthcare, Winn-Dixie and a number of small to mid-sized rapid growth companies.

Today, he also serves as a Lecturer on Human Capital Management for the Executive MBA program at Coles College of Business, Kennesaw State University, as well as a faculty member in the Managerial Coaching Certificate Program offered by Coles College of Business Executive Education.


Don received his BA in Economics with Honors from Lafayette College and an MBA from Georgia State University.  He completed the Advanced Executive Coaching Program at Columbia University.


Charmaine Ward / President of the National Black MBA Association, Atlanta Chapter

Charmaine Ward is Director of Community Affairs for Georgia-Pacific, responsible for corporate philanthropy and community affairs. She manages charitable giving across the country, as well as the development of community programs and partnerships. In her role, Charmaine works closely with internal executives, as well as community, civic and government leaders to develop sustainable initiatives that create value in the communities where Georgia-Pacific employees live and work.

During her 25 plus years in corporate America, Charmaine has held senior level positions with IBM, Showtime Networks, Bank of America and John H. Harland. She has created tremendous value as a corporate leader the areas of corporate philanthropy, community affairs, diversity, marketing and sales.

Charmaine gives back by serving on various civic and community boards whose missions align with her personal passion of education, arts and entrepreneurship. She is currently serving her second term as President of the National Black MBA Association, Atlanta Chapter (the largest chapter in the country with over 1500 members). She also serves on the boards of the National Coalition of 100 Black Women, Atlanta Chapter; Atlanta Business League; Urban League of Greater Atlanta; True Colors Theatre; National Black Arts Festival and is Chair of PAGE (Professional Association of Georgia Educators). She is a member of Delta Sigma Theta Sorority, Inc., and alumni of Leadership Atlanta Class of 2001 and Leadership Georgia Class of 2011.

In addition, Charmaine is a coach and noted speaker for non-profit organizations, entrepreneur organizations and colleges/universities on topics including: leadership, managing change, financial empowerment, developing a life plan, public speaking, the art of networking, purpose & passion, soft skills in the workplace and marketing for non-profits/entrepreneurs. She is also a faculty member for Non-Profit University, Georgia Center for Non Profits.

Charmaine has received numerous awards: Torch Award from Delta Sigma Theta Sorority, Inc., 100 Most Influential Black Women in Atlanta from Atlanta Business League, Local Legend from Frank Ski Kids Foundation, Champions for Success from Dress For Success, 30 Powerhouse Women-Who’s Who In Black Atlanta, 25 Women of Achievement from Rolling Out Magazine, Woman In Philanthropy from Alpha Kappa Alpha Sorority, Inc.

A native of Chicago, Charmaine is an avid reader, loves the theatre, acting and traveling to international destinations.


Charmaine graduated Magna Cum Laude with a B.A. in Economics from Clark Atlanta University and earned an MBA with honors from the Executive MBA program at Kennesaw State University.


Which Book Has Most Impacted Your Leadership?

Don Lang:

The Essential Drucker: The Best of Sixty Years of Peter Drucker's Essential Writings on Management (Collins Business Essentials)


Charmaine Ward:

Good Is Not Enough: And Other Unwritten Rules for Minority Professionals