Global Leader Radio

Does Leadership Drive Quantifiable Results in the HCM Industry?

November 22, 2012 9:02 pm

In this edition of Global Leader Radio, we learn why leadership is important to the largest provider of HR services in North America, Europe, Latin America and the Pacific Rim. ADP’s Joe Sullivan and Karen Bass joined host Alvin C. Miles to share their wisdom & insights to provide you with immediately applicable leadership advice.

Here are seven takeaways from our discussion:

  1. Behind every great leader is a great team!
  2. Only 57% of employees receive adequate coaching, yet 83% of CEOs identify talent management as their #1 most critical initiative!
  3. Make sure your LinkedIn profile is up to date and brand yourself correctly.
  4. Seeking feedback on your professional contributions will ultimately prove beneficial to your organization.
  5. Combining a unique EMBA experience with a diverse professional background provides the confidence to take on new assignments outside your comfort zone.
  6. Seek formal or informal mentors at high levels, peer levels, and subordinate levels.
  7. “Simplify, Innovate and Grow!”

Listen to Joe and Karen discuss these points, then add them to your leadership toolkit. Leadership IS a conversation!

Karen Bass / Executive in Training, Sales Leader, ADP

Karen is currently an Executive in Training Sales Leader at ADP. She has 23 years of sales and marketing experience.  Karen is also a Lean Six Sigma Black Belt, which lends itself to a unique analytical skill set that combines marketing and data analysis.   She has also worked for Xerox Corporation, Eastman Kodak Company and Pitney Bowes.  She is incorporated under the name Bass Business Solutions LLC., where she has served as a LSS business consultant.

Karen holds a Bachelor of Business Administration degree with an emphasis in Marketing from Georgia State University and an Executive MBA from Kennesaw State University’s, Coles College of Business in Kennesaw, GA.  Karen and husband Anthony are the proud parents to Anthony Jr., who is a senior at Shaw University in Raleigh, NC.  She is a member of the Atlanta Beltline Tax Allocation District Advisory Board. Karen also enjoys playing golf and tennis with family, friends and co-workers.

Contact Karen: (678) 733-2768,


Joe Sullivan / Division Vice President, ADP

Joe Sullivan, Division Vice President of Sales for ADP, is a Talent Management professional with 18 years experience in Human Capital Management. Joe is currently responsible for ADP’s global talent sales organization and unified suite of products including but not limited to Recruiting, Performance, Compensation, Succession and Learning technologies. Recently, Joe led ADP’s efforts to create, build, align and develop a worldwide sales organization and strategy that complimented and enhanced ADP’s position in the Talent/HCM market. These efforts have resulted in $10M sales growth over a 15-month period within ADP’s fast growing Talent market.

Joe’s prior positions and leadership experience includes Corporate Training, General Manager of Operations, small – mid size Acquisitions, and building ADP’s first Inside Sales Organization. These positions required four relocations across the United States. Joe is a graduate of Fairfield University’s Dolan School of Business and currently lives in Westwood, Massachusetts with his wife and three children.

Contact Joe: (617) 529-6751,


Which Book Has Most Impacted Your Leadership Ability?






  • Digg
  • Facebook
  • Google Bookmarks
  • LinkedIn
  • Print
  • StumbleUpon
  • Twitter

2 Responses to Does Leadership Drive Quantifiable Results in the HCM Industry?

  1. I am really impressed along with your writing abilities as well as with the layout on your blog. Is this a paid topic or did you customize it yourself? Either way keep up the nice quality writing, it is uncommon to look a nice blog like this one nowadays..

    • alvinmiles says:

      Thank you for the nice comments. These are not paid topics, they are all customized by me. I appreciate you listening and commenting. Also – feel free to recommend guests for future shows.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>